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Visits & EVV

Visit exceptions needing review, and the state of electronic visit verification records.

External EVV integration is not connected

Visit data is being captured and held inside this portal. Nothing has been sent to any aggregator or state system, and no visit here should be treated as submitted or accepted.

Waiting on HHAeXchange (2)

  • Payer ID
  • Identifier qualifiers

Your agency can do now (4)

  • Office identifier
  • 8 of 8 EVV services have no confirmed billing code
  • 10 of 10 clients have no member ID
  • 6 of 6 staff have no caregiver ID
Set up the connection in Settings →

EVV compliance this quarter: 92% (45 of 49 visits)

Many states set a compliance floor for billed visits, reviewed periodically. Every visit for an EVV-required service counts here, including manual entries — DHS requires all of it to be reported, so a figure computed over only the clean visits would be flattering and wrong.

This is what the portal has captured. It is not what DHS has received — nothing has been transmitted yet.

Visit exceptions (4)

Details that need an explanation before the visit record is settled.

Late clock-inopen

Bart · Marisol Quintero · 2026-08-22

Clocked in 19 minutes after the scheduled start.

Review this visit with the staff member.

No clock-out recordedopen

Kwabena Osei-Tutu · Agnieszka Duszynski · 2026-08-21

No clock-out was recorded. The end time is unknown and must be established by review — it is deliberately not filled in automatically.

The end time is genuinely unknown. It must be established with the staff member — the system deliberately does not fill one in.

auto closedopen

Kwabena Osei-Tutu · Agnieszka Duszynski · 2026-08-21

No clock-out was recorded. The visit was closed automatically at its scheduled end time, 30 minutes' grace having passed. These hours are an assumption and need confirming with the staff member.

Review this visit with the staff member.

Recorded away from the expected locationopen

Concepcion Alvarado · Tobias Whitlock · 2026-08-22

Recorded 2,140 m from the expected location (limit 150 m).

GPS can be inaccurate indoors and services legitimately happen away from home. Ask the staff member what happened before drawing any conclusion.

Low location accuracyopen

Concepcion Alvarado · Tobias Whitlock · 2026-08-18

Location was captured with low accuracy (±460 m).

GPS can be inaccurate indoors. Ask the staff member where the visit took place.

EVV records

EVV programs distinguish a confirmed visit (all required elements captured) from a compliant one (verified in real time).
VisitDateStatusConfirmedCompliantMethod
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-23Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-23Not EVV-requirednonobrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-23Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-22Captured — integration pendingyesnobrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-22Captured — integration pendingyesyesbrowser gps
Concepcion AlvaradoCommunity-based IHS · Tobias Whitlock2026-08-22Captured — integration pendingyesnobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-21Captured — integration pendingyesnobrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-21Not EVV-requirednonobrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-20Captured — integration pendingyesyesbrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-20Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-19Captured — integration pendingyesyesbrowser gps
Concepcion AlvaradoEmployment exploration — direct contact · Tobias Whitlock2026-08-18Captured — integration pendingyesnobrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-18Captured — integration pendingyesyesbrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-18Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-17Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — home management · Tobias Whitlock2026-08-17Not EVV-requirednonobrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-17Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-17Captured — integration pendingyesyesbrowser gps
JoHomemaker — assistance with activities of daily living · Marisol Quintero2026-08-15Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-15Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-14Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-14Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-14Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-13Captured — integration pendingyesyesbrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-13Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-12Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-12Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-11Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-11Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-11Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-10Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — home management · Tobias Whitlock2026-08-10Not EVV-requirednonobrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-10Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-10Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-08Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-07Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-07Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-07Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-06Captured — integration pendingyesyesbrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-06Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-05Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-05Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-08-04Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-08-04Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-08-04Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-08-03Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — home management · Tobias Whitlock2026-08-03Not EVV-requirednonobrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-08-03Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-03Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-08-01Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-07-31Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-07-31Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-07-31Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-07-30Captured — integration pendingyesyesbrowser gps
Dmitri VasilenkoAuthorized remote IHS · Nkechi Obiorah2026-07-30Captured — integration pendingyesyesbrowser gps
AdaIndividualized Home Supports with training · Marisol Quintero2026-07-29Captured — integration pendingyesyesbrowser gps
FitzAwake night supervision · Agnieszka Duszynski2026-07-29Captured — integration pendingyesyesbrowser gps
BartIndividualized Home Supports without training · Marisol Quintero2026-07-28Captured — integration pendingyesyesbrowser gps
Genevieve AshworthHomemaker — cleaning · Tobias Whitlock2026-07-28Not EVV-requirednonobrowser gps
Kwabena Osei-TutuAsleep night supervision · Agnieszka Duszynski2026-07-28Captured — integration pendingyesyesbrowser gps