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Terms of use
Effective [EFFECTIVE DATE] · Last updated [LAST UPDATED DATE]
1. Website and demo use
These terms cover the ClientCentric public website, the interactive demo and the walkthrough enquiry form. They do not cover an agency's live ClientCentric portal, which is governed by that agency's customer agreement.
2. The demo contains fictional data
Every person, client, visit, note and document in the demo is invented. Nothing in it describes a real person, and no real agency data is present.
3. Do not enter real information into the demo
You must not enter real client information, health information, member identifiers, staff records or any other protected information into the demo. The demo is a public marketing surface and is not an appropriate place for it.
4. No customer relationship
Using the demo or submitting an enquiry does not create a customer relationship, a contract, or an obligation on either side. A customer relationship begins with a signed agreement.
5. Not medical, legal or compliance advice
Nothing on this site or in the demo is medical advice, legal advice, or compliance advice. The demo's configuration is illustrative and does not represent what any particular agency's obligations require.
6. No guarantee of regulatory sufficiency
We do not warrant that any configuration shown satisfies your agency's licensing, documentation, billing or privacy obligations. Those depend on your agency, its agreements and applicable law.
7. Acceptable use
Do not attempt to bypass, disrupt, overload or probe the demo or the site, to access data you are not offered, or to use automated means to extract content at scale.
8. Intellectual property
The site, the demo, the software and their content are owned by ClientCentric or its licensors. No licence is granted except to view and use them as intended.
9. Feedback
If you send us feedback, we may use it to improve the product without obligation to you. Do not send feedback containing confidential or protected information.
10. Third-party services
The site may rely on third-party infrastructure. Their terms govern their services. We are not responsible for third-party content we do not control.
11. Enquiries are not contracts
Submitting the walkthrough form is a request to be contacted. It is not an order, a commitment, or an agreement to purchase.
12. Warranties
The site and the demo are provided ‘as is’ and ‘as available’, without warranties of any kind, express or implied, to the fullest extent permitted by law.
13. Limitation of liability
To the fullest extent permitted by law, ClientCentric is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, business or profits, arising from use of this site or the demo.
14. Governing law
These terms are governed by the laws of the State of Minnesota, without regard to conflict-of-laws rules.
15. Changes
We may update these terms. The effective date below changes when we do, and material changes will be indicated here.
16. Contact
contact@clientcentric.org
These terms are separate from a customer Master Service Agreement, Business Associate Agreement, Data Processing Addendum, service-level agreement, implementation agreement or order form.