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Could your files survive a 245D review this week?

Fifteen honest questions, scored instantly, nothing gated — your answers never leave this page. Built from the areas licensure reviewers actually sample.

  1. Client records

    Could you produce any client's signed service agreement, current support plan, and latest plan review in under five minutes?

  2. Client records

    Are assessments and support-plan reviews happening inside their statutory timelines — tracked somewhere that warns you, not remembered?

  3. Client records

    Do the services being delivered this week match what each support plan authorizes?

  4. Documentation

    Does every delivered visit have a note tied to that specific shift — written that day, not batched Friday?

  5. Documentation

    If a note was corrected last year, can you show what changed, when, and by whom?

  6. Staff files

    Does every staff member have a dated background-study clearance from BEFORE their first unsupervised client contact?

  7. Staff files

    Are annual training hours tracked per person with dates and topics — and is anyone behind flagged automatically?

  8. Staff files

    Do you have documented competency evaluations for the tasks each person actually performs?

  9. Incidents

    Were your last five incident reports completed on time, with documented internal review?

  10. Incidents

    Can every mandated reporter on your team say what gets reported to MAARC and how fast?

  11. EVV & time

    Is your HHAeXchange compliance rate at or above 80% on the most recent monthly report — and did someone actually read that report?

  12. EVV & time

    Do billed hours trace to clock data rather than numbers retyped into a second system?

  13. Policies

    Does your written policy set cover every 245D-required area, with versions and staff acknowledgments?

  14. Policies

    Do your records behave the way your policies say they do — reviews happening at the stated cadence?

  15. Policies

    Does record access follow each staff member's client assignments, rather than everyone seeing everything?

15 question(s) left — the score appears when every one is answered.

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Written and maintained by the ClientCentric team from the working product. Last reviewed . A self-assessment, not an audit — and not affiliated with DHS. Scores are indicative; the statute and your licensor are authoritative.